Shipping & Returns
Shipping
We will make every effort to deliver your order within the estimated delivery time frame provided on the Website during check-out (5-7 working days). However, please note that delivery times are tentative in nature and are not binding on us.
- Shipping Rates
Shipping rates may vary based on your location, order size, and shipping method. We will provide you with the shipping rates and options at the time of checkout.
- Shipping Methods
We may use a variety of shipping methods, including but not limited to courier services, postal services, and local delivery services. We will choose the most appropriate shipping method based on the destination and the size and weight of the order.
- Delivery Time
Delivery times may vary depending on your location and the shipping method selected. We will provide you with an estimated delivery time frame at the time of checkout, and we will also provide you with tracking information once your order has shipped.
Returns
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product for a refund or exchange, subject to the following conditions:
- Eligibility
To be eligible for a return or exchange, the product must be defective, unused, in its original packaging, and in the same condition as when you received it.
- Return Procedure
To initiate a return or exchange, please contact us through the contact information provided on the Website within 48 hours of receiving the product. We will provide you with instructions on how to return the product.
- Return Shipping
You will be responsible for the cost of return shipping. We recommend that you use a trackable shipping method and purchase shipping insurance for the return.
- Refunds
Once we receive the returned product, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment.
Cancellation
If you wish to cancel your order, please contact us at hello@91fables.com with your order information. If your order has not yet shipped, we will cancel the order and provide you with a full refund.